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APD Window Cleaning – Privacy Policy

Last Updated: [12/06/25]

APD Window Cleaning is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our services.

1. Information We Collect

We may collect the following personal information from customers:

Name
Address / Service Location
Phone Number
\nEmail Address (if provided)
Any additional information you voluntarily provide when booking or communicating with us.

2. How We Use Your Information

We use your information to:

Schedule and provide window-cleaning services
Communicate with you regarding appointments, quotes, or service updates
Send invoices, receipts, or payment confirmations
Improve our customer service and operations
Maintain internal records for business purposes

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing

We process personal information based on:

\nYour consent when you contact us or request services
\nLegitimate business interests, such as providing and managing our services
\nContractual obligations, when performing work you hired us to do

4. How We Store and Protect Your Information

Customer information is stored securely in password-protected systems or devices.
Only authorized personnel have access to customer details.
We take reasonable steps to protect your data from loss, misuse, or unauthorized access.

5. Sharing of Information

We may share your information only when:

Required by law or legal process
Necessary to protect our business or customers from fraud or security threats
Working with trusted service providers (e.g., payment processors) who help us run our business—these providers are required to protect your information

We do not share customer information for advertising or unrelated purposes.

6. Your Rights

Depending on your location, you may have the right to:

Request a copy of the personal information we hold about you
Ask us to correct or update inaccurate details
Request deletion of your data when legally possible
Withdraw consent for communication

To make a request, please contact us using the details below.

7. Data Retention

We keep customer information only as long as necessary to:

Provide services
Meet legal or accounting obligations
Resolve disputes

When information is no longer needed, it is securely deleted.

8. Cookies and Website Data (If Applicable)

If our website uses cookies or tracking tools, these may collect basic visitor data such as IP address or browsing behavior. This is used only to improve website performance and user experience.

9. Contact Us

If you have questions about this Privacy Policy or want to request changes to your information, contact:

APD Window Cleaning

352-535-3841

APDWindowcleaning@yahoo.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new “Last Updated” date.

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Privacy Policy

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